Background as technical support engineer at Microsoft, as well as journalism/technical writing on a professional (full-time) level.
IBM Certified Advance Applications Developer Lotus Notes and Domino 6.0/6.5, attended every Lotusphere/IBM Connect since 1997. Published articles in several publications, including The View, Infoworld (US), Computer Sweden, InternetWorld (Swedish edition) and more.
I have also been honored by IBM as IBM Champion for ICS in 2014, 2015 and 2016.
WORK HISTORY: Deep South, Irving, TX 05/2002 to 07/2016 Title: Sr. Lotus Notes Developer.
Responsible for design and development (sole developer) of a Notes-based claim system to process insurance claims across ten branch offices. Co-designed and implemented data exchange between Lotus Notes and the Visual FoxPro.
Developed a number of other applications, and improved existing applications and workflows, e.g. graphics processing before photos were uploaded to the server, thus reducing the image size dramatically. Worked on integrating Notes with other systems. This included (but was not limited to) web services, REST, Ajax and COM, feeds in RSS, KML and iCalendar formats, XML imports, exports to SalesForce, and much more.
Created a daily import of XML from a WebSphere-based financial system, generating statements and notifications in a workflow application, printing them for mailing to insured and attaching them as PDF files to a 3rd party document imaging system in the proper policy file.
Developed a web based knowledge base for the users, wrote documentation, developed a intranet portal for the employees and a number of other applications.
Aiding the administrator in the migration from Notes/Domino 4.6 to Notes/Domino 5 and from Notes/Domino 5 to Notes/Domino 7 and later 8.5.
International Data Group, Boston, MA 01/1998 to 04/2002 Title: Sr. Lotus Notes Developer
Responsible for maintenance and improvements of existing databases, as well as developing new applications, e.g. a helpdesk/support database for the users to submit IT problems.
Redesigned the main Domino-based intranet website/application used by thousands of IDG journalists across the world to access articles from other IDG publications. Developed a Domino-based public website for PC World Latinamerica.
Also developed an Excel-based solution to file expense reimbursements, as well as many other applications in Lotus Notes.
Computer Sweden/International Data Group, Stockholm, Sweden 02/1993 to 12/1997 Title: Journalist/Test Editor
Covered the PC hardware and software industry for the most influential Swedish IT publication, the Swedish edition of Infoworld/ComputerWorld. Responsible for testing hardware and software on a weekly basis, as well as writing news stories and covering trade shows, analyzing future trends and evaluating new technologies and products.
Developed in-house applications, e.g. a Word-based web publishing and desktop publishing system that made it possible for journalists to file the story to the website with one click, as well as sending the article to the desk editors (converting the file into Quark Express format at the same time). Designed and coded the first website for the publication in 1994.
Also developed a Domino-based article archive of all historical articles, as well as development of a customized Notes-based editorial system to control the workflow of articles, including web publishing.
During this time I was also a member of the IBM Industry Advisory Council, a small group (around 10) of journalists in Europe who were invited by IBM to discuss the future of computing and of new potential products.
Esselte Voice/Voice Equipment AB, Stockholm, Sweden 01/1991 to 11/1992 Title: Audiotex Engineer/Developer
Developed voice-response applications for the customers based on their requirement. Record and edit voice prompts if needed. Maintained applications and systems and perform weekly collection and analysis of statistics of incoming calls.
Swedish Air Force (F16/SeM), Uppsala, Sweden 04/1990 to 03/1991 Title: Squad Leader (Sgt.)
Mandatory military service. Included training in the operation and maintenance of heavy trucks and other equipment, runway maintenance. Also received training in NBC warfare, weapons and explosives as well as NCO training to reach the (equivalent) rank of Sergeant.
Microsoft AB, Kista, Sweden 09/1988 to 03/1990 Title: Support Engineer
Providing technical support on all Microsoft software. Analyzing the problem and evaluating if the issue had to be escalated to a product specialist, otherwise solve it and document the problem for internal statistics.
Spånga Gymnasium, Kista, Sweden 01/1990 to 03/1990 Title: Substitute Teacher
Teaching a class of 20-25 students subjects like Unix (HP-UX), the C programming language, english language and data communication (modems, networking, etc).
EDUCATION: Bandhagens Gymnasium, Stockholm, Sweden Graduation: 12/1989
Systems Programming/Computer Sciences class, focusing on C, Pascal and the Unix operating system, as well as MS/PC-DOS and a wide variety of programs/frameworks/tools, e.g. dBase, Cobol, Assembler, OS/2, Windows and networking.
Hersby Skola, Lidingö, Sweden Graduation: 06/1988
“Natural Science” program (majors: math, physics, chemistry and biology), also including Computer Sciences (elective).